We understand that every agency has its own systems and processes, often developed over many years and for good reason. As such, we don’t try to change how you work but enhance your existing workflow making your life easier, not harder.
We partner with all leading management software providers to ensure that our technology integrates seamlessly with yours, reducing admin and increasing efficiency.
Our API communicates directly with your system to ensure that information for each property is accurate and up to date, removing the necessity for manual processes and in turn, human error.
Communicating with your landlords, especially when switching to a new service provider can be tricky, so we make it as easy as possible for them and you. By providing your agency with a unique landing page and necessary comms, we streamline the process of attaining the necessary permissions making sure your portfolio is compliant, quickly.
Our annual compliance assurance model ensures that there are no gaps in your service or your compliance rating, regardless of the volume or frequency of faults or inspections.
We liaise with the tenant directly to plan and execute all inspections for you, eliminating unnecessary admin whilst giving you and the tenant full transparency throughout the process through our portal.
All faults are responded to, assessed and resolved by our technicians within 2 business days, in-line with NSW Government Regulations and at no extra cost to you or the landlord.
Our compliance certificates go a step above, providing you and the landlord with a detailed report including technical information and imagery to be called upon as and when required.
Detailed reporting allows you to fully evaluate the compliance status for groups and individual properties, enabling you to provide landlords with detailed insights.
Accessing our agent portal and dashboard enables you to quickly view your portfolio’s compliance status, allowing you to make informed business decisions.